How can we help?

Sign-in help

Ming supports Google Sign-In and Sign in with Apple. When contacting support, include the sign-in method you used and a brief description of what happened. Never send your password or Apple verification code.

Ming Full Course

Ming Full Course is a one-time, non-consumable purchase with no subscription. It unlocks lessons 2–12 in Menus & Ordering, Social Posts, Travel & Directions, Study & Work, and Tech & Product.

Use Restore Purchase on the purchase page or in Profile › Settings › Course while signed into the Apple Account that owns it.

Progress sync

Confirm that each device uses the same Ming sign-in account and has a network connection. Ming keeps progress local first and syncs cards, notes, lesson progress, review activity, and preferences through Firebase for signed-in learners.

Reset or delete

Reset learning progress or permanently delete your account from Profile › Settings › Danger Zone. Account deletion removes synced Ming learning data and the Firebase Authentication account. Neither action erases an Apple purchase.